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Browse the topics for all the help you need. Our dedicated team is on hand from 8am – 5.30pm, weekdays to answer your queries.

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FAQS

Got a question? Explore our FAQs or get in touch with one of our experts today.

Currently we only provide new connection solutions to commercial properties and businesses.

You can contact our New Connections team by emailing NCbackoffice@yuenergy.co.uk or call 0115 858 1072 and choose option 4.

Depending on the meter required it varies. Please see timelines for confirmation.

Yes, as with a standard network we can arrange a commercial supply contract to ensure a smooth registration, meter installation and billing process for your development.